Service & Jewelry Repair
All jewelry repair is performed in-house at Platinum 9 3/4 by our team. From a cracked ring to a bent or broken prong, our shop will inspect and diagnose the best available options to ensure your jewelry can be worn safely. While standard repairs are completed within a week, ask your consultant about our Express Same Day Service if that is important to you.
If your precious stones or diamonds have been lost or damaged, Platinum 9 3/4 carries most of these replacements on-site, and a stone setter on standby. If the gem you are looking for is more unique, our shop has an abundant number of resources from which we can acquire the perfect replacement. In some instances, we may have a stone custom-cut and fitted to your jewelry. Our jewelers will always check on the integrity of the prongs, channels, or any other metal holding your stones in place. See More…
While Platinum 9 3/4 can re-make almost any style from scratch, some antique and precious heirlooms are so sentimental that you may consider completely restoring them to their original state. Platinum 9 3/4 is for items that need more than that of routine repair. This challenging and rewarding task is preformed in-house by one of our master jewelry artisans. See More…
Preforming regular check-ups will help to ensure your jewelry is safe to wear. A consultant will check all your stones and prongs are secure before cleaning. If you would like them to inspect your items further, they will notify you of potential dangers to watch out for or future repairs to consider. This preventative measure is recommended every 3 to 6 months if possible, to help keep stones from falling out, clasps from loosening, and much more.